LA VALLÉE NAILS

Policy

Dear Customers:

All artificial nails, dipping powder, and gel manicure services are guaranteed within 5 days from the day of your services. Please send us a picture of your nail problem and give us a call to arrange your appointment with the same technician to fix it with the same color. If you change your color, you will have to pay for a new color change. This is a one-time fix only. We do not guarantee any service with regular polish.

GIFT CERTIFICATES

Our Gift Cards are available in any amount for any occasion. We will not replace lost or stolen gift cards.

GRATUITIES

Tipping is always left to the discretion of our clients. We do not allow adding gratuities/tips through your credit or gift cards, or check.

PERSONAL VALUABLES

Please arrange for your valuable belongings prior to your visit with us. We are not responsible for damaged or lost items.

LATE ARRIVALS

Unfortunately, late arrivals will not receive an extension of scheduled service times and will be responsible for full-service fee.

CANCELLATION FEE

Please make sure to cancel your appointment 24 hrs before your scheduled appointment. Failure to do so will result in you being responsible for paying 30% of your services. Inability to pay this fee will result you not being able to book any future appointments. If you do not show up for your appointment, you will be charged for the services and will be required to provide a deposit for any future appointments.